Contact OnTime
Talk with an OnTime screening specialist.
Reach the OnTime team for help choosing services, setting up an account, or understanding the next step in an active screening.
Talk with the team
Contact the team in the way that works best.
For secure candidate or report information, use the existing client portal rather than sending sensitive details by email.
Call
1-800-935-9013
Talk with the OnTime team about services, packages, or an account question.
Emailinfo@ontimebackgroundchecks.com
Send a message and include enough context for the team to route your question.
MailAustin, TX 78738
15511 Hwy 71 West, Ste 110, #140
Account access
Ready to order—or already screening?
Create an employer account to begin setup, or sign in to the secure client portal for existing account activity.
